Before you start

webOS is not Android. If an app is not offered for your TV, ask about a supported alternative or an external device rather than searching for an APK.

A practical way through

  1. Open your device’s settings and record its exact model, operating system and software version. A familiar brand name alone is not enough to choose an app.
  2. Open Apps or LG Content Store on your LG TV and search there. webOS uses its own apps; Android packages do not install on webOS.
  3. Check whether the player needs a separate licence. Paying for an app does not buy a content subscription, and buying a subscription does not automatically unlock every app.
  4. Ask support which input your approved player needs: a playlist URL, account fields or a portal. Enter only the details supplied for your account.
  5. Test one stream on one device first. Then add other devices within your confirmed simultaneous-connection allowance.

Check the result

Test one live channel and, where available, one on-demand item. Check picture, sound and navigation. If the result is different from what you expected, note the exact error before changing another setting.

Still need a hand?

Send support your device model, operating system, player name and the exact step that failed. Hide passwords, playlist tokens and payment details in screenshots.

Talk to us

Platform documentation

LG Support

App menus and availability can change by model and region. Confirm the current official listing before installing or paying.