Before you start
A comfortable EPG, reliable remote control and subtitle support can matter more than the longest feature list. Check which features require payment.
A practical way through
- Open your device’s settings and record its exact model, operating system and software version. A familiar brand name alone is not enough to choose an app.
- On Google TV, search in the Apps area. On Android TV, use Google Play. Install a player only when its listing supports your device.
- Compare remote navigation, EPG, favourites, subtitle controls and account input. A feature list is less useful than a short trial on your exact device.
- Check whether the player needs a separate licence. Paying for an app does not buy a content subscription, and buying a subscription does not automatically unlock every app.
- Request a trial using the device and connection you actually plan to use. Check your must-watch content before choosing a longer term.
Check the result
Test one live channel and, where available, one on-demand item. Check picture, sound and navigation. If the result is different from what you expected, note the exact error before changing another setting.
Still need a hand?
Send support your device model, operating system, player name and the exact step that failed. Hide passwords, playlist tokens and payment details in screenshots.
Talk to usPlatform documentation
Google TVApp menus and availability can change by model and region. Confirm the current official listing before installing or paying.